Our Team
Luke Vilarino
Operations
Luke brings a wealth of experience and expertise to his role as Operations Manager at ShieldPro Solutions. Prior to joining ShieldPro, Luke established and successfully ran his own electrical business in Melbourne, where he honed his skills in managing operations and delivering high-quality service. After relocating his family to the beautiful Gold Coast, he took on the challenge of leading ShieldPro's operations, where he has played a pivotal role in expanding the service offerings and inclusions for the company.
As a fully licensed and qualified electrician, as well as a skilled solar and battery technician, Luke's technical knowledge ensures that ShieldPro Solutions remains at the forefront of industry standards and innovations. With a strong commitment to service excellence, Luke is dedicated to exceeding the expectations of clients and his team. He fosters a collaborative environment that promotes open communication and support, reinforcing ShieldPro's reputation as a trusted partner in trade, maintenance and compliance services.
0434 183 323
luke@shieldprosolutions.com.au
Kerri Chapman
Trade Services Coordinator
Kerri brings 13 years of experience in the real estate industry, enriched by a background in customer service, property management, and business development, to her role as Trade Services Coordinator at ShieldPro Solutions. Her extensive industry knowledge has been instrumental in delivering top-notch service to our clients. Kerri ensures that all projects are executed seamlessly, expertly managing resources, coordinating activities across various trades, and promptly resolving any issues that may arise, thereby facilitating smooth operations.
In her role, Kerri is responsible for comprehensive job management, encompassing detailed scheduling and coordination of tasks to ensure timely completion, proactive problem-solving to mitigate potential risks, and thorough performance monitoring that provides insights into project progress and outcomes. Her effective communication skills enable her to liaise smoothly with tradespeople, vendors, clients, and property managers, ensuring successful collaboration and satisfaction at every stage of the process. Kerri's dedication to service and growth not only supports the ShieldPro team in excelling at what they offer but also fosters strong, lasting relationships with clients, helping them maintain the value of their properties.
In her role, Kerri is responsible for comprehensive job management, encompassing detailed scheduling and coordination of tasks to ensure timely completion, proactive problem-solving to mitigate potential risks, and thorough performance monitoring that provides insights into project progress and outcomes. Her effective communication skills enable her to liaise smoothly with tradespeople, vendors, clients, and property managers, ensuring successful collaboration and satisfaction at every stage of the process. Kerri's dedication to service and growth not only supports the ShieldPro team in excelling at what they offer but also fosters strong, lasting relationships with clients, helping them maintain the value of their properties.
0459 708 765kerri@shieldprosolutions.com.au
Ryan Linville
Construction Manager
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With over 20 years of experience in the building and construction industry, Ryan Linville is a seasoned professional joining ShieldPro Solutions as our Construction Manager. His expertise as a licensed carpenter and shopfitter is complemented by his extensive work in insurance projects, including fire and flood damage restoration.
Ryan has managed renovation projects from small-scale to those exceeding $1 million, and his portfolio includes new builds and unique homes. His skills in project management and trade coordination ensure efficient and high-quality project delivery. Known for his adept problem-solving abilities, Ryan handles challenges such as leaks, water damage, and smoke damage with ease. His capability in car impact renovation work and feature installations further enhances his profile.
Ryan's leadership will expand our service offerings on the Gold Coast, reinforcing our commitment to excellence and asset preservation.
Ryan has managed renovation projects from small-scale to those exceeding $1 million, and his portfolio includes new builds and unique homes. His skills in project management and trade coordination ensure efficient and high-quality project delivery. Known for his adept problem-solving abilities, Ryan handles challenges such as leaks, water damage, and smoke damage with ease. His capability in car impact renovation work and feature installations further enhances his profile.
Ryan's leadership will expand our service offerings on the Gold Coast, reinforcing our commitment to excellence and asset preservation.
0401 585 165ryan@shieldprosolutions.com.au
Joel Carmady
Plumbing & Gas Specialist
Joel Carmady is a licensed plumber and gas fitter with over 15 years of experience in both domestic and commercial plumbing services. Known for his meticulous attention to detail and effective problem-solving skills, Joel consistently delivers a seamless and satisfying experience for clients in the Gold Coast region. His diverse background includes a wide range of renovation work, from minor repairs to complex excavation and drainage solutions, ensuring that every project is handled with professionalism and expertise.
Joel's skills significantly enhance the ShieldPro team, allowing the company to tackle a broader range of projects while maintaining high-quality standards. His commitment to service excellence fosters strong client relationships and encourages collaboration within the team. By integrating his technical expertise with a customer-focused approach, Joel plays a vital role in upholding ShieldPro's reputation for outstanding service and client satisfaction.
Joel's skills significantly enhance the ShieldPro team, allowing the company to tackle a broader range of projects while maintaining high-quality standards. His commitment to service excellence fosters strong client relationships and encourages collaboration within the team. By integrating his technical expertise with a customer-focused approach, Joel plays a vital role in upholding ShieldPro's reputation for outstanding service and client satisfaction.
0404 177 994joel@shieldprosolutions.com.au
Patrick Fuller
Solar & Battery Specialist
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Patrick Fuller is a skilled Solar & Battery Specialist at ShieldPro Solutions, bringing a diverse background in electrical maintenance and installations. He began his career focusing on electrical maintenance work, developing a solid foundational skill set. Patrick specialised in electrical installations for dairy farms, ensuring their operations ran efficiently, before expanding his expertise to factory installations that enhanced industrial electrical systems. He later transitioned into residential and commercial electrical installations, addressing the varied needs of clients in those sectors.
Venturing into the solar industry, Patrick initially worked on residential systems and small holdings, which fuelled his passion for sustainable energy solutions. His commitment to renewable energy led him to tackle larger farms and commercial solar installations, where he has made significant contributions. With his extensive experience and dedication to efficiency, Patrick is a unique asset to the ShieldPro team, focused on delivering innovative solar solutions to our clients across the Gold Coast.
Venturing into the solar industry, Patrick initially worked on residential systems and small holdings, which fuelled his passion for sustainable energy solutions. His commitment to renewable energy led him to tackle larger farms and commercial solar installations, where he has made significant contributions. With his extensive experience and dedication to efficiency, Patrick is a unique asset to the ShieldPro team, focused on delivering innovative solar solutions to our clients across the Gold Coast.
0429 914 113patrick@shieldprosolutions.com.au
Rob Kefford
Maintenance Supervisor
Rob Kefford is a qualified carpenter and joiner with over 40 years of extensive experience in the building and home maintenance industry. He began his career by founding a successful home maintenance business in Canberra in 1998, which he operated for 25 years. Throughout this time, Rob handled a diverse range of projects, from constructing pergolas and decks to performing minor repairs like changing tap washers. His work primarily involved collaboration with several real estate agencies alongside private clients, allowing him to refine his skills and knowledge across various aspects of property maintenance.
As the Maintenance Supervisor at ShieldPro Solutions, Rob leverages his vast experience and established rapport with homeowners, tenants, property managers, and sales agents to deliver exceptional service. His comprehensive understanding of the industry equips him to effectively manage maintenance projects, ensuring they are completed to the highest standards while fostering strong relationships among all stakeholders involved. Rob's dedication to quality workmanship and client satisfaction positions him as a valuable asset to the ShieldPro team.
As the Maintenance Supervisor at ShieldPro Solutions, Rob leverages his vast experience and established rapport with homeowners, tenants, property managers, and sales agents to deliver exceptional service. His comprehensive understanding of the industry equips him to effectively manage maintenance projects, ensuring they are completed to the highest standards while fostering strong relationships among all stakeholders involved. Rob's dedication to quality workmanship and client satisfaction positions him as a valuable asset to the ShieldPro team.
0499 000 446
rob@shieldprosolutions.com.au
James Dellaway
Qualified Carpenter & Maintenance Specialist
James Dellaway is a seasoned trade professional with 20 years of experience, including 15 years as a qualified carpenter. His extensive background encompasses a wide range of services, including maintenance, renovations, deck construction, and office/shop fit-outs. James is not just skilled in carpentry; he also possesses valuable competencies in basic plumbing, concreting, painting, plastering, tiling, roofing, and various other areas of construction, making him a versatile asset to the ShieldPro team.
Confident in project management, James excels at overseeing all aspects of a project while maintaining open lines of communication with clients. His great people skills and commitment to delivering high-quality work ensure that every job meets his high standards. Described by colleagues as an all-around good bloke, James combines professionalism with a personable approach, creating a positive experience for clients and team members alike. His dedication to excellence and adaptability make him a crucial member of the ShieldPro Solutions team.
Confident in project management, James excels at overseeing all aspects of a project while maintaining open lines of communication with clients. His great people skills and commitment to delivering high-quality work ensure that every job meets his high standards. Described by colleagues as an all-around good bloke, James combines professionalism with a personable approach, creating a positive experience for clients and team members alike. His dedication to excellence and adaptability make him a crucial member of the ShieldPro Solutions team.
0477 664 218james@shieldprosolutions.com.au
Jak Spinks
Electrical Apprentice
After growing up in Melbourne and making the Gold Coast his new home, Jak brings a fresh perspective and eager enthusiasm to the ShieldPro Solutions team. His journey into the trades began uniquely through hospitality and workshop experience, where he discovered his true calling in the electrical field.
As our Apprentice Electrician, Jak exemplifies our commitment to fostering new talent and supporting career growth within the industry. His transition from maintenance basics to specialized electrical work showcases his dedication to professional development and technical excellence.
Jak's diverse background in customer service, combined with his hands-on maintenance experience, allows him to deliver the high-quality service our clients expect while pursuing his electrical apprenticeship qualification.
As our Apprentice Electrician, Jak exemplifies our commitment to fostering new talent and supporting career growth within the industry. His transition from maintenance basics to specialized electrical work showcases his dedication to professional development and technical excellence.
Jak's diverse background in customer service, combined with his hands-on maintenance experience, allows him to deliver the high-quality service our clients expect while pursuing his electrical apprenticeship qualification.